Customized course that utilizes the 12 Elements of Exceptional Leadership workbook to better enhance your Critical Thinking Skills.

• Strategic Thinking: 6 Core Questions. - 4 Hrs

  Your Team will learn how to make a plan and then see that plan through to fruition. They will discover the six simple questions undergirding strategic initiatives and how each relates to the other. This is a cognitive development Program designed to enhance your Team’s innovative abilities.

• Effective Communication - 4 Hrs

  This session identifies 7 key factors to effective communication. You will learn how to prepare a communication, focus it and support it.

• Shared Success - 4 Hrs

  This course examines how thought develops in a Team and correlates that development to the eight stages of Organizational Change. It analyzes your Team’s current Change Culture and equips them to reach new heights.

In this Course, you will be equipped with the skills to better define Project roles, Project Processes, Project output and Project Success Criteria.

• Project Management Overview - 2 Hrs

  Learn about project roles, project processes, project outputs and Project Line of Sight.

• Increasing Benefits Realization by using Project Line of Sight - 2 Hrs

  Be able to produce 3 key elements of Project Line of Sight: Project Objective, Project Success Criteria, and Project Requirements.

• Facilitating Better Meetings - 2 Sessions at 4 Hrs

  Demonstrate good meeting practices to save everyone time and improve meeting achievement.

This workshop will provide strategies and tactics any Business can use to help you get your Customer Experience Strategyright and make your Company stand out in your Industry.

• How to Create an Unforgettable Customer Experience - 4 Hrs.

  To set your Company a part, you will be tasked with identifying and explaining the following objectives:

  • How to Create Customer Experience Vision

  • How to Identify the Customer Journey

  • How to Create an Emotional Connection with your Customer

In this Course, you will build the skills necessary to create an effective Standard Operating Procedure.

• Identifying your Purpose and Scope - 1 Hr

• Ideation and Creation - 1 Hr

In this course, you will learn overview of a Project Lifecycle and the different Methodologies used in Project Management. Additionally, you will learn how to build your own Project Scope and Project Charter Templates.

In this course, you will learn how to visually describe the flow of work within your Company. The use of this Process will help identify what the Business entity does, who is responsible and to what standard a Business Process should be completed.